Free Mobile has thoroughly revamped its plan offerings and the presentation of its bills between 2024 and 2026. New pricing lines, automatic switching after the promotional period, unknown migration fees: the monthly statements for subscribers have become more complex without the operator always clearly communicating each item. Here’s what has changed concretely on Free Mobile bills and plans, and what deserves your attention before any offer change.
Free Series 2026: a bill that rises after twelve months
The Free Series launched in 2026 offers 160 GB in 5G for 12.99 euros per month for the first year. The data allowance has been increased compared to previous versions (120 then 140 GB), and several services are now included: eSIM Watch, Free mVPN, Free TV app with over 300 channels, 30 GB from Europe and the DOM.
The trap lies at the end of the twelve months. Without action from the subscriber, the bill automatically switches to the Free 5G+ plan rate, which is 19.99 euros per month. This scheduled increase is mentioned in the standardized information sheet, but it often goes unnoticed at the time of subscription.
For those who want to discover the new Free bill in detail, the topic goes beyond the simple pricing line: the entire structure of the monthly statement has evolved, with new items and a different breakdown of consumption.
Migration fees between Free Mobile plans: what the bill doesn’t clearly state
Changing plans at Free Mobile is done from the subscriber area, under My Account, then My Offer and Change Plan. The procedure takes effect within 24 hours. However, the cost of the operation depends on the direction of the migration.
Switching from the 2 euro plan to the Free 5G+ plan incurs no change fees. However, the reverse path (from the 19.99 euro plan to the 2 euro plan) may be charged 10 euros. This amount appears on the following bill without any specific warning at the time of online validation.
The first bill after migration combines two distinct items:
- The prorated consumption for the remaining days on the old plan, calculated up to the effective date of the change
- The advance month of the new plan, charged in full from the first day
- Any migration fees, if applicable, without a dedicated line that is easily identifiable
This combination explains why the first bill post-change appears unusually high. The billing date is also modified: if your old plan was billed on the 5th of the month and you migrate on the 20th, your new billing date becomes the 21st.
Free 5G+ plan at 19.99 euros: a rare price stability in the market
In a context of general price increases among French operators, the Free 5G+ plan stands out for the absence of a scheduled price increase. The offer remains at 19.99 euros per month, with no commitment, providing 350 GB in 5G, 35 GB abroad, and unlimited calls, SMS, and MMS.
This stability contrasts with the practices of many competitors who offer promotional rates in the first year before applying a surcharge. At Free, the distinction is made between the Free Series (promotional, with switching) and the Free 5G+ plan (fixed rate).
For Freebox subscribers, the mobile plan is often offered with an additional price advantage. This fixed-mobile coupling also alters the bill: the discount appears as a separate line on the statement, which can complicate reading for those looking for the actual amount charged.
Boosters on the 2 euro plan: options that increase the bill
The 2 euro plan (or 0 euros for Freebox subscribers) remains Free Mobile’s entry-level offer. Its data limits push some subscribers to activate boosters to temporarily increase their internet allowance.
These paid options are added to the monthly amount and appear as separate lines on the bill. The problem: their activation from the subscriber area does not always specify whether the booster is temporary or renewable. Several subscriber reports indicate unanticipated recurring charges after activating a booster that was supposed to be temporary.
- Check in the subscriber area if the activated option is time-limited or renewable each month
- Review the following month’s bill to detect any potential automatic renewal
- Manually disable the booster before the renewal date if the temporary use has ended
Shutdown of the 2G network and impact on plans
Free Mobile has begun to inform by email certain subscribers affected by the upcoming phase-out of the 2G network by Orange, on which Free relies through a roaming agreement. Subscribers still using devices that are only 2G compatible risk losing their network connectivity without changing equipment.
This technical evolution does not directly change the amount of bills, but it may render a plan unusable if the associated phone does not support 3G, 4G, or 5G. The available data does not yet provide a precise schedule for this phase-out across the entire territory.
Reading a Free Mobile bill today requires more attention than it did a few years ago. Between automatic price switches, less visible migration fees, and potentially renewable boosters, each line of the monthly statement deserves to be checked in the subscriber area before and after any plan change.